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Frequently Asked Questions

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What is an online fundraising page?

A fundraising page is a dedicated online webpage that helps you collect proceeds through credit card transactions that go directly to Dana-Farber. Your page allows you to make a direct appeal to potential donors, who can then easily give to your fundraising efforts.

There are two types of pages. Which type of page should I create?

You can either start an Event Page or a Giving Page. Choose the example that most closely matches your fundraising initiative:

Choose an Event Page if your plan is to host a fundraising event, such as a road race, golf tournament, lemonade stand, bake sale, gala, or another type of event.

Choose a Giving Page if you wish to honor a loved one, acknowledge a caregiver, collect funds for a naming opportunity such as “Name a Gene,” or mark a special life event (wedding, cancer-free anniversary, birthday, etc.).

I want to start an Event Page. Where do I begin?

The first step is to determine your fundraising event type. Share your information via the Event Page contact form and we will reach out to assist you. Or, if preferred, contact the appropriate Jimmy Fund Team below.

Golf or Mini-Golf Tournaments: 866-521-4653 or JimmyFund_Golf@dfci.harvard.edu
Walk Events: 866-531-9255 or JimmyFundWalk@dfci.harvard.edu
Running Events: 800-551-7036 or DFRunners@dfci.harvard.edu
Other Fundraising Events: 617-632-3190 or JimmyFundEvents@dfci.harvard.edu

A staff member will be in touch to help you get started and create your fundraising page.

I want to start a Giving Page. Where do I begin?

The first step is to determine what (or whom) you would like your Giving Page to honor. Follow the prompts to create your personalized page. If you have additional questions or need assistance in creating your page, please contact Hannah McCoy at 617-632-6247 or Giving_Pages@dfci.harvard.edu.

Are there any administrative fees to setting up an Event Page or Giving Page?

There are NO administrative fees or overhead to set up your fundraising page. These pages are managed internally and all proceeds go directly to Dana-Farber Cancer Institute.

How will others see my Event Page or Giving Page?

When making your page, you will create a unique URL which you can share with your friends and family. You can share by email, social media, and even include the URL on invites. Donor’s can also search for your page on the “Make a Gift” page.

Can my Event Page or Giving Page support a certain area of research at Dana-Farber?

Event Pages can sometimes support a research area. Please contact your liaison for more information. Giving Pages are able to support a certain area of research by submitting a request to the Giving Pages program. Please feel free to contact Hannah McCoy at 617-632-6247 or Giving_Pages@dfci.harvard.edu.

How do I log in to my Participant Center?

Choose "Login" in the navigation. Enter your username and password, which was emailed to you at the time of approval for an Event Page or generated during registration for a Giving Page.

If you do not remember your username and/or password, please click “Forget username or password” on the "Login” screen, or call your fundraising liaison. If you do not know who your fundraising liaison is, please call 800-525-4669.

How do I edit my fundraising page?

Log in to your Participant Center and click the “Edit Page” tab in the top toolbar. Use the “edit” buttons to modify your photo, headline, or personal story. Make sure to save your work in each section.

I forgot my password; how can I reset it?

Click “Forget username or password” on the "Login” screen of the website, or call your fundraising liaison so we can email you a link to reset your password. If you do not know who your fundraising liaison is, please call 800-525-4669 for Event Pages or Hannah McCoy at 617-632-6247 or Giving_Pages@dfci.harvard.edu for Giving Pages.

Cancellation/Date Change/Event Name Change for Fundraising Event Pages

If you need to cancel, change your event date, or change the name of your fundraising event page, notify your Jimmy Fund liaison. If you do not know who your fundraising liaison is, please call 800-525-4669.

How do I see my list of Donors?

Log in to your Participant Center and scroll down to the “My Donors” section. You will see a list of your donors, including the date of the gift, amount, and any personal notes that donor has chosen to write.

Two quick tips:

  1. Use the up and down arrows to resort your donor list, as necessary.
  2. Use the prompts next to each gift to track which donors you have thanked.

How can I access additional donor information, such as contact information?

Log in to your Participant Center and scroll down to the “My Donors” section. Click on the ”Download” to download and access full donor information, including mailing address, email address and recognition information.

How can donors give to my fundraising page?

Send donors to your personalized page, where they can read your story and make a gift via credit card to support your fundraising. If a donor prefers to pay by check, they can make it payable to "Dana-Farber and the Jimmy Fund.” Collected contributions can be mailed to you, the fundraising page manager. Do not deposit checks into a personal or company account; they should be mailed:

The Jimmy Fund
C/O My Fundraising Page
10 Brookline Place West, 6th Floor
Brookline, MA 02445-7226

NOTE: Remember to include the name of the Fundraising Page you would like to support in the check’s memo line.

Will I receive a tax receipt for my gift?

All gifts made online to a My Fundraising Page will receive an email confirmation which will include tax information. For any tax receipt-related questions, email our Donor Services team at askCS@dfci.harvard.edu or call 617- 632-2903.

I just made a gift online but did not receive my email confirmation. Can this be re-sent to me?

Yes. Please email our Donor Services team at askCS@dfci.harvard.edu or call 617-632-2903 to request an acknowledgement.

I received a cash gift from a donor who would like a tax credit. What do I do?

Please convert each cash gift into a separate money order and send it in to your Jimmy Fund liaison with the donor’s name and address. This will ensure that the donor is credited and receives a tax letter.

I just made a gift. What will appear on my bank statement?

Your online transaction will appear on your credit card statement as: DANAFARBERJIMMYFND. If the transaction is pending, you may see PENDINGBB appear, which is normal. Should you have any questions regarding what appears on your statement, please email our Donor Services team at askCS@dfci.harvard.edu. We can also be reached by phone at 800-525-4669 or 617-632-2903.

What is the relationship between Dana-Farber Cancer Institute & the Jimmy Fund?

The Jimmy Fund solely supports Dana-Farber Cancer Institute, raising funds for adult and pediatric cancer research and patient care to improve the chances of survival for cancer patients around the world. Since its founding in 1948, the Jimmy Fund has raised millions of dollars through thousands of community fundraising events. Learn more about the Jimmy Fund. Learn more about Dana-Farber.

What if I need to make a change to the gift I just made?

Please email our My Fundraising Page team at Giving_Pages@dfci.harvard.edu or call 617-632-6099.

I want to make a gift via check. Where do I send it?

Please make checks payable to "Dana-Farber and the Jimmy Fund.” Contributions can be mailed to the fundraising page manager or:

The Jimmy Fund
C/O My Fundraising Page
10 Brookline Place West, 6th Floor
Brookline, MA 02445-7226

NOTE: Remember to include the name of the Fundraising Page you would like to support in the check’s memo line.

Can I update the way my gift information appears on the page after it has been submitted for my Giving Page?

Please contact Hannah McCoy at 617-632-6247 or Giving_Pages@dfci.harvard.edu.

What is a matching gift? How do I submit a matching gift?

Many companies offer matching gift programs to recognize their employees who support charitable organizations. Your Human Resources department will have information about how to have a gift matched or you can search for your company to see if they provide matching gifts to Dana-Farber Cancer Institute and the Jimmy Fund.

I have a question about giving from my Donor Advised Fund using DAF Direct. Who do I contact?

Follow the instructions after clicking to give via DAF Direct. You may email our Donor Services team at askCS@dfci.harvard.edu or call 617-632-2903 if you have any further questions. Our team may direct you to speak with your DAF.

Is the My Jimmy Fund Fundraising Page website secure?

Yes. All information submitted online is subject to the Jimmy Fund Privacy Policy. Please read the Jimmy Fund Privacy Policy before submitting any personal information.

How do I opt out of communications?

If you wish to opt out of receiving fundraising mailings from Dana-Farber Cancer Institute and the Jimmy Fund, please call 800-525-4669 or visit JimmyFund.org/Opt-Out. If you wish to opt out of email communications, you may also click the unsubscribe link at the bottom of any Jimmy Fund email.

What is Dana-Farber’s Tax ID?

Our Tax ID # is 04-2263040.