Frequently Asked Questions

How will Jimmy Fund Day at Fenway monitor COVID-19?

The Jimmy Fund Day at Fenway staff are monitoring the COVID-19 public health situation and will follow all state and federally mandated guidelines in hosting the event. For any questions or concerns, please contact our Jimmy Fund Day at Fenway staff at JimmyFundDay@dfci.harvard.edu.

How do I start a team?

After selecting Register, choose "Start a Team" and follow the on-screen instructions. After your team name is registered, other members of your team can register under this name by choosing the "Join a Team" option and selecting your team name from the available list.

Can I register as an individual player and not as part of a team?

Absolutely! Please select "Join as an Individual" during the registration process and choose an individual batting, fielding, or full inning package. The Jimmy Fund will assign you with other participants during Jimmy Fund Day at Fenway.

What is the cancellation policy?

The cancellation policy is as follows:

"If I register for the event, I am obligated to submit the fundraising minimum. I understand that I will be responsible for the fundraising minimum whether I participate on event day or not. The registration fee is non-refundable."

NOTE: Each participant is required to agree to the above policy at the time of registration.

Once I have registered, can I change any of my registration information?

After you register, you can change your personal or contact information by logging in to your Participant Center and clicking on the “Edit Profile” tab.

If any other changes need to be made, or if you cannot access your Participant Center, give us a call at 617-582-8342 or email us at JimmyFundDay@dfci.harvard.edu, and we can make the necessary adjustments for you.

How will I be notified when someone registers online and joins my team?

If you are a Team Captain, you can quickly review your team participants by logging in to your Participant Center, clicking on the “My Team” tab, then scrolling down to the “Team Members” section.

Can I choose what time I will bat and/or field?

Although the Jimmy Fund will do its best to accommodate specific time requests, we cannot guarantee a specific time. You may receive a batting and/or fielding spot at any time during the day.

Is there an age restriction for on-field participants?

Yes, all fielding participants must be 15 years or older at the time of the event. There is no age restriction for batting participants. There is a batting tee available for participants to use if requested.

What is the fundraising agreement?

Your registration information will be processed after you agree to the following policy:

"In consideration of the acceptance of my registration to the 2023 Jimmy Fund Day at Fenway, I agree to collect the fundraising minimum (Registration Fee NOT included) of $2,250/MVP Package, $1,800/Silver Slugger package, or $700/Gold Glove package for the benefit of the Jimmy Fund and to be personally responsible for the difference if I fail to collect the required funds. The deadline for receipt of the minimum amount is two weeks after the event date. I understand that the outstanding balance toward the fundraising minimum will be charged to my credit card if I have not met this requirement by the deadline."

If I set my fundraising goal higher than the minimum, will I be held responsible for the extra money?

While we do encourage you to aim high and raise as much as you can towards our mission to strike out cancer, we will only hold you responsible for the required fundraising minimum, regardless of the goal you set for yourself.

If I raise more than the fundraising minimum, can I apply the difference to next year's event?

No. All revenue raised during the 2023 Jimmy Fund Day at Fenway season will be applied towards the 2023 event.

Can I hold a fundraiser to raise money for my team?

If you are planning to organize a party, opportunity drawing, or any type of event or special project as a fundraising initiative, please contact the Jimmy Fund at 617-582-8342 or JimmyFundDay@dfci.harvard.edu.

If my supporters give me cash or checks, how do I submit them?

If your supporters give you cash, please convert it into a money order. Checks should be made out to the “Jimmy Fund.”

Mail checks and money orders to:
The Jimmy Fund
C/O Jimmy Fund Day at Fenway
10 Brookline Place West, 6th Floor
Brookline, MA 02445

NOTE: For all checks mailed in, please include your NAME, ADDRESS, and PARTICIPANT NAME on the outside of the envelope. This will ensure you are properly credited for your fundraising efforts.

Also, please be aware that if you receive multiple cash gifts, and you would like individual donors to be recognized on your donor scroll, they must be submitted as separate money orders. Only one person can be recognized per gift.

Does a matching gift count toward my minimum?

Yes. Once we receive the eligible matching gift form and are able to verify the original gift, the match will be added to your total fundraising total.

How do I customize my personal fundraising page?

To customize your personal fundraising page, log in to your Participant Center and click on the “Edit Page” tab.

Where can I find a list of my donors?

To access a list of your current year donors and to see the dollar amount of their gifts, log in to your Participant Center and scroll to the “My Donors” section. Click the “Download” button to access additional information about your donors.

Is the Jimmy Fund Day at Fenway website secure?

Yes. All information submitted online is subject to the Jimmy Fund Privacy Policy.

Will I receive a tax receipt for my gift?

All gifts made online will receive an email confirmation, which includes tax information. Gifts of $15 or more made by check are acknowledged with a letter.

I just made a gift. What will appear on my bank statement?

Your online gift will appear on your credit card statement as: DANAFARBERJIMMYFND. If the transaction is pending, you may see PENDINGBB appear, which is normal. Should you have any questions regarding what appears on your statement, please email our Donor Services team at askCS@dfci.harvard.edu. We can also be reached by phone at 800-525-4669 or 617-632-2903.

I just made a gift online but did not receive my email confirmation. Can this be re-sent to me?

Yes. Please email our Jimmy Fund Day team at JimmyFundDay@dfci.harvard.edu or call 617-582-8342 to request an email acknowledgement.

What is a matching gift? How do I submit a matching gift?

Many companies offer matching gift programs to encourage their employees’ support of charitable organizations. Contact your company’s human resources department for information about how to have a gift matched, or search for your company to see if it provides matching gifts to Dana-Farber Cancer Institute and the Jimmy Fund.

Can I make a gift of stock/securities? What about gifts made through Donor Advised Funds?

Yes. The Jimmy Fund accepts gifts of stock, securities, or from Donor Advised Funds. To make a gift via an existing Donor Advised Fund, donors should utilize the Donor Advised Fund link on the “Donate” page and reach out to their Donor Advised Fund contact to confirm. Donors should always be sure to note the gift designation (e.g. Jimmy Fund Day/participant name, if applicable).

Dana-Farber and the Jimmy Fund's Tax ID Number is 042263040.

I have a question about giving from my Donor Advised Fund using DAF Direct. Who do I contact?

Follow the instructions after clicking to give via DAF Direct. You may email our Donor Services team at askCS@dfci.harvard.edu or call 617-632-2903 if you have any further questions. Our team may direct you to speak with your DAF.

How do I opt out of communications?

If you wish to opt out of receiving fundraising mailings from Dana-Farber Cancer Institute and the Jimmy Fund, please call 800-525-4669 or click here. If you wish to opt out of email communications, you may also click the unsubscribe link at the bottom of any Jimmy Fund email.

What date is Jimmy Fund Day at Fenway?

The 2023 event took place on Saturday, June 10. Please stay tuned for the 2024 date!

How do my guests enter Fenway Park and where can they watch me bat and/or field?

Guests may enter Fenway Park through Gate A on Jersey St. Guests will be able to cheer you on from the grandstands where they can view all of the on-field action!

Please note, only on-field participants are allowed in participant-restricted areas.

I know my check-in time, but what time will I actually be batting or fielding?

You are scheduled to bat approximately an hour after check-in. Fielders will also take to the field 45 minutes after check-in. Throughout the day, we may be behind or ahead of schedule and therefore batting times may shift accordingly. To reserve your space, it is necessary for you to check-in at Fenway Park promptly at your designated check-in time.

Where do I go if I have a batting package?

After you check in at participant registration, an escort will bring you to the batting cages to "warm up."

Where do I go if I have a fielding package?

After you check in at participant registration, an escort will bring you to the Red Sox dugout where the Fielding Coordinator will provide detailed instructions.

Will there be a pitching machine?

Yes. All participants can request to hit off a batting tee if that is more comfortable. Hand tossed pitches will not be allowed. Aluminum bats are provided, although we have limited sizes; you are more than welcome to bring your own bat.

Does the Jimmy Fund record the event? Take photos?

There will be no recording of the 2023 event. Photos will be taken of batters and fielders and will be emailed out as soon as available.

Where do I change? Are there showers?

Participants will be able to change at Fenway Park in a bathroom. Unfortunately, there are no shower facilities available, and the locker room is not a permitted changing area.

What happens if it rains?

Should the weather seem questionable, please call 617-582-8342 and listen to the voicemail recording. We will update this message and the website periodically with information regarding the event.

Is the event mobility accessible? Can I request an accommodation?

We strive to host inclusive, accessible events that enable volunteers and participants to engage fully. This event is mobility accessible. Please contact us to request additional accommodations at JimmyFundDay@dfci.harvard.edu or 617-582-8342.

Additional information relating to Fenway Park Accessibility can be found on the Fenway Park website. We welcome you to reach out to the Fenway Park Ambassador Team at 617-226-6831 if you have any questions about Fenway Park.

Event Map



*Denotes wheelchair accessible areas. Please use the elevator outside the Ford Clubhouse for access to all levels.
On-field participation is wheelchair accessible. Please reach out to us at JimmyFundDay@dfci.harvard.edu for more information. Accessible restrooms can be found outside Ford Clubhouse, on the 3rd Base Deck, behind home plate, in all suites, and a family restroom can be found on the grandstand level (private) behind Grandstand 17.

Accessible Parking
There are a limited number of designated accessible parking spaces located in close proximity to Fenway Park. Prior to Red Sox baseball games, the parking spaces are metered, but they become priority spaces for Red Sox games. Majority of these spaces are located on Jersey Street between Van Ness St. and Boylston St. There are a number of independently operated parking lots located in the neighborhood surrounding Fenway Park that offer paid accessible spaces.
Please reach out to your Jimmy Fund contact for additional information on accessible parking.

Accessible Seating
Wheelchair spaces are located in the Grandstand, Bleacher, Green Monster, Right Field Roof Deck, Loge Box, Field Box, Infield and Right Field Roof Box, State Street Pavilion Club, and Dell EMC Club. Seating for fans with hearing impairments is located in the Loge Box and Right Field Box areas with a clear view of the main and auxiliary videoboards. Seating for fans with visual impairments is located in the Field Box, Loge Box, and Grandstand areas. Seating for fans with ambulatory impairments is located in the Grandstand, Right Field Box, and Bleacher areas.
Please reach out to your Jimmy Fund contact for additional information on accessible seating.

Accessibility Assistants
Fans can request assistance in person by seeking out the nearest Fenway Park staff member. Mobility Assistance Team members are available to provide wheelchair escort services to and from any seating area. Wheelchairs are only available for the purpose of transportation of fans to and from their seating location. Fans who require the use of a wheelchair for the duration of a game are welcome and encouraged to bring their own wheelchair.
Please note, Mobility Assistance Team members are only available during Red Sox games.

Alternate Format Materials
Braille and large print schedules are available in the Red Sox Ticket Office and at the Fan Information Booths at Gates B, D, and E. They can also be mailed out upon request by calling (877) RED-SOX9. Braille signage is located outside all elevators on each level.

Assisted Listening Devices
Assisted Listening Devices are available to fans who may have hearing or visual impairments. The ALDs are located at the Fan Information Booths at Gates B and E. A $20 refundable cash deposit is required to use a device for the duration of the game. Should fans encounter any issues with the devices, they are encouraged to send a text message to 23215 with the keyword "security" to report any issues and receive assistance.
Please note, ALDs are only available during Red Sox games.

Captioning
Fenway Park has three main videoboards and several ribbon boards that display game and fan information.
Please note, captioning is only available during Red Sox games.

Dietary Restrictions
Guests are allowed to bring in special dietary food/beverage to the ballpark. Alcohol in any form is not allowed. Guests are encouraged to ask for the security supervisor at any gate before entering.

Drop-off / Pick Up Areas
The best gates for pick up and drop off are Gate B and Gate D.

Elevators / Escalators
Elevators are located at Gates B, D, and E so fans are encouraged to check their ticket for the best entry gate. Gate D has 3 elevators available that provide access to wheelchair spaces and seats located in the infield grandstand, Green Monster, and infield roof box areas. Gate B has one elevator that provides access to wheelchair spaces in the right field grandstand, right field roof deck, and right field roof box areas. Gate E has one elevator that provides access to wheelchair spaces in the left field grandstand, Green Monster, and State Street Pavilion Level. There are escalators at Gate A that service the Dell Technologies Level and State Street Pavilion Level.
Please reach out to your Jimmy Fund contact, or reference the event map above, for additional information on your event space and elevator access.

Emergency Evacuation
In the unlikely event of a ballpark evacuation, dedicated event staff are assigned to each accessible seating location and trained to assist in a safe and orderly evacuation. Fans are encouraged to call (617) 226-6411 to speak to security at any time. Fans can also text 23215 with keyword "security" followed by a message.

Entry and Carry-in Policy
All five entry/exit gates are accessible, and fans are free to enter any gate with any ticket.

Below is a list of prohibited items at Fenway Park. Fans requesting special accommodations should reach out to Fan Services at (617) 226-6381 in advance or speak to the Security Supervisor at their gate of entry.

All persons, bags, and personal items are subject to inspection before entering Fenway Park. No bag or item larger than 16"x16"x8" will be permitted inside the Park.

Hard sided coolers, glass containers, cans, bottles (except sealed water bottles of 16 oz or less), alcoholic beverages, noise-making devices, illegal substances, firearms, flag poles, sign poles, brooms (or other similar props that may be dangerous or cause injury), knives, box cutters, pepper spray, Mace, any commercial audio/visual equipment, signs, costumes, clothing or item that may be deemed offensive.

Umbrellas are allowed inside Fenway Park but may only be used during an official rain delay. Cameras and video cameras are permitted but cannot be used to reproduce the game and must not interfere with other fans' enjoyment of the game. Fans will not be able to store any prohibited items at Fenway Park.

First Aid
The First Aid Station is staffed by Red Sox EMTs as well as doctors and nurses from Beth Israel Deaconess Hospital, the official medical provider to the Red Sox. Fans with injuries can receive emergency treatment at the First Aid Station on the main concourse level near section 12. Additional EMT teams are stationed in the back of Grandstand Section 17 and at the entrance to the Green Monster seating area.
Please reach out to your Jimmy Fund contact for additional information on First Aid for non-game day events.

Guest Services
The Boston Red Sox make every effort to preserve the family atmosphere and ensure that all fans are able to enjoy the game in comfort. For the convenience of our fans, ushers and security staff are posted throughout the ballpark. Any fan in need of assistance of any kind is urged to visit our Customer Service booths, where trained members are ready to assist. Customer Service booths are located at (1) the Big Concourse; (2) Gate D/Homeplate; (3) Gate E/3rd Base Concourse. Wheelchair Escorts are also available for guests that need assistance to and from their seats.
Please note, Guest Services are only available during Red Sox Games.

Interpreting Services
ASL interpreters are brought in on occasion for special pre-game ceremonies.
Please reach out to your Jimmy Fund contact for additional information.

Public Transportation
The Yawkey Station is an accessible MBTA commuter rail train station located across from Fenway Park. There are two accessible MBTA green line stations (Kenmore and Fenway) located near the Park. Several MBTA bus lines stop in various nearby locations. For additional information, visit the Fenway Park Directions.

Quiet Room
Fenway Park does not have a designated quiet room for each game. Each season we celebrate Autism Speaks for a specific game and make a quiet room available in the Champion's Club in right field. Fans with concerns for all other games should check in at one of the Fan Information Booths at Gates B, D, or E.

Restrooms / Family Restrooms
There are accessible restrooms servicing all accessible seating areas. For Jimmy Fund Day, accessible restrooms can be found outside Ford Clubhouse, on the 3rd Base Deck, behind home plate, in all suites, and a family restroom can be found on the Grandstand Level (private) behind Grandstand 17.
Please reach out to your Jimmy Fund contact, or reference the event map above, for information on the nearest accessible restroom(s).

Service Animals
Fans with Service Animals should enter at Gate D. There is no designated pet relief area within Fenway Park, however, fans with Service Animals may exit and re-enter the park at Gate D.
Please reach out to your Jimmy Fund contact for Service Animal Information as the Gate Entrance may change.

Suites
All private suites on the Dell Technologies Level are accessible and have a private restroom. The day of game suites on level 5 are wheelchair accessible with public accessible restrooms nearby.

Water Fountains
Accessible water fountains are located on the main concourse level in right field and on the State Street Pavilion Level on the right field side.

Wheelchair Services
For Red Sox games, fans can request wheelchair assistance in person by seeking out the nearest Fenway Park staff member. Mobility Assistance Team members are available to provide wheelchair escort services to and from any seating area. The wheelchairs at Fenway Park are only available for the purpose of transportation of fans to and from their seating location. Fans who require the use of a wheelchair for the duration of a game are welcome and encouraged to bring their own wheelchair. All other requests for assistance should be directed to our Fan Services Team. They can be reached at (617) 226-6831 and in person during events at the Fan Information Booths located at Gates B, D, and E.
Please reach out to your Jimmy Fund contact regarding wheelchair assistance for your event.