Frequently Asked Questions

I just made a gift by credit card. What will appear on my bank statement?

Your online transaction will appear on your credit card statement as: DANAFARBERJIMMYFND. If the transaction is pending, you may see PENDINGBB appear, which is normal. Should you have any questions regarding what appears on your statement, please email our Donor Services team at askCS@dfci.harvard.edu. We can also be reached by phone at 800-525-4669 or 617-632-2903.

What is a matching gift? How do I submit a matching gift?

Many companies offer matching gift programs to encourage their employees’ support of charitable organizations. Contact your company’s human resources department for information about how to have a gift matched, or search for your company to see if it provides matching gifts to Dana-Farber Cancer Institute and the Jimmy Fund.

Will I receive a tax receipt for my gift?

All gifts made online will receive an email confirmation, which includes tax information. Gifts of $15 or more made by check are acknowledged with a letter. For gifts made by check that are less than $15, the cancelled check will serve as your tax receipt.

Is the Scooper Bowl website secure?

Yes. All information submitted online is subject to the Jimmy Fund Privacy Policy. Please read the Jimmy Fund Privacy Policy before submitting any personal information.

How do I opt out of communications?

If you wish to opt out of receiving fundraising mailings from Dana-Farber Cancer Institute and the Jimmy Fund, please call 800-525-4669 or click here. If you wish to opt out of email communications, you may also click the unsubscribe link at the bottom of any Jimmy Fund email.

What is Dana-Farber's tax ID number?

The Institute's federal tax ID number is 04-2263040.

What are the 2023 event details?

For 2023, we look forward to welcoming ice cream lovers of all ages to Patriot Place in Foxborough, MA on Friday, June 2 and Saturday, June 3 to enjoy sweet treats, live entertainment, and fun. Join us as we celebrate a major milestone—40 years of defying cancer with every scoop!

What are the hours?

Jimmy Fund Scooper Bowl^® at Patriot Place takes place from noon to 8 p.m. on Friday, June 2 and Saturday, June 3.

Where can I purchase tickets?

Visit the tickets page to purchase tickets ahead of the event. Visiting with a group? Contact our Scooper Bowl Staff at 857-215-5025 or Scooper_Bowl@dfci.harvard.edu for more details about purchasing group tickets.

How much do Scooper Bowl tickets cost?

Adult tickets (ages 13+) are $20 and child tickets (ages 5-12) are $15*. Anyone under 5 years old will be admitted for free and will not require a ticket for entry. Purchase tickets here via Eventbrite. If you have a promo code, please submit at checkout on the Eventbrite ticket platform. *Eventbrite processing and credit card fees apply to all purchases and are non-refundable.

Are tickets available at the door?

Yes! You can purchase tickets at the door any time during the event via cash or credit card.

Do you offer discounts?

Kids under 5 are always free, and groups of 15 or more will receive a discounted price when purchased in advance. Contact our Scooper Bowl Staff at 857-215-5025 or Scooper_Bowl@dfci.harvard.edu for pricing and to purchase.

Why did Scooper Bowl change locations in 2022?

Due to ongoing construction at City Hall Plaza, Scooper Bowl relocated to Patriot Place, adjacent to Gillette Stadium in Foxborough, MA in 2022. Patriot Place offers a wide array of restaurants, shops, and entertainment to enjoy. Make a day of it by exploring Patriot Place before or after joining us for ice cream!

Where do I park for Jimmy Fund Scooper Bowl?

Complimentary parking is available at Patriot Place in Lots 20 and 22, which are close to the event entrance.

Can I leave the event and come back later in the day?

We cannot accommodate re-entry as we are anticipating very large crowds. Once leaving the event grounds you will not be re-admitted to Scooper Bowl unless you have purchased an additional ticket.

Do I have to bring my ticket to the event?

Yes. Please bring either a printed copy of your ticket or be prepared to display it on your smart phone or mobile device.

I need to make a change to my order.

Please contact the Scooper Bowl team at Scooper_Bowl@dfci.harvard.edu or 857-215-5025.

I am not planning to eat ice cream—can I enter for free?

No. Even though you may not be planning to eat ice cream, you will still enjoy a lot of great entertainment and fun activities. And remember–your admission fee supports cancer research and patient care at Dana-Farber Cancer Institute!

Can I bring my pet in with me?

We apologize, but due to health codes, only service animals are allowed to enter the event.

Can I bring my lunch in with me?

This is an ice cream-only event. We apologize, but due to health codes, we do not allow outside food to be brought into the event.

What happens if it rains?

The Jimmy Fund Scooper Bowl will take place rain or shine. We will only shut down early in the rare case of extreme or dangerous weather, in which case all updates will be posted on the homepage and the Jimmy Fund Facebook and Twitter pages. Since our critical mission persists rain or shine, dangerous weather or conditions, no refunds will be issued in the case of any cancellation.

Who is scheduled for entertainment?

Visit the Flavors and Entertainment page for the 2023 entertainment schedule.

What happens to all of the ice cream cups? Do you recycle?

We do our best to make this event as green as possible. Unfortunately, we have been unable to find a vendor who is able to recycle the ice cream cups due to the liquid weight of the trash. If you know of a way they can be recycled, please contact us.

Do you offer any vegan ice cream flavors? Or nut-, gluten-, lactose-, or dairy-free options?

A full list of the ice cream flavors will be available on our Flavors page closer to the event, with dietary notes clearly marked. All nutritional information will be available at ice cream tents during the event as well. We do our best to accommodate a variety of dietary needs and preferences, but the flavors available are at the discretion of each ice cream vendor.

Can I bring a bag, backpack, or stroller into the event?

We recommend smaller bags/purses if necessary. Please avoid backpacks and large bags. All bags will be checked by security personnel at the entrance. Strollers are allowed.

Will photography and videography be taken by Dana-Farber during the event?

Yes, by attending Jimmy Fund Scooper Bowl^®, you agree that photos and videos of you, and any minors who are accompanying you, may be used by Dana-Farber for advertising, promotional, and marketing purposes.

Will there be Jimmy Fund Scooper Bowl^® volunteer opportunities in 2023?

We will be recruiting volunteers for the 2023 Jimmy Fund Scooper Bowl efforts. See our Volunteer page for more information and to sign up.

I can’t make the event; can I still support the Jimmy Fund?

Yes! We rely on generous donors like yourself to support Dana-Farber’s mission to defy cancer. You can donate online.

Who should I reach out to regarding Jimmy Fund Scooper Bowl^® press inquiries?

Please reach out to Colleen Brown, Senior Assistant Director of Media Relations, at Colleen_Brown@dfci.harvard.edu or 203-858-6071.

Is Scooper Bowl NYC happening in 2023?

Scooper Bowl NYC will not be taking place in 2023. If you live in NYC and would like to support the Jimmy Fund, please consider making a donation online.

Is Scoop at Night happening in 2023?

Scoop at Night will be coming to Patriot Place for the first time in 2023. Ice cream lovers who are 21+ are invited to join us on Friday, June 2 from 5 to 8 p.m. to enjoy unlimited ice cream, in addition to two drink tickets, live entertainment, and fun. IDs will be checked at the entrance.

What are the hours?

Scoop at Night Patriot Place will take place from 5 to 8 p.m. on Friday, June 2.

Where can I purchase tickets?

Visit the tickets page to purchase tickets ahead of the event. Scoop at Night attendees must be 21+. Visiting with a group? Contact our Scooper Bowl Staff at 857-215-5025 or Scooper_Bowl@dfci.harvard.edu for more details about purchasing group tickets.

How much do Scoop at Night tickets cost?

Adult tickets (ages 21+) are $35*. Purchase tickets here via Eventbrite. *Eventbrite processing and credit card fees apply to all purchases and are non-refundable.

Are tickets available at the door?

Yes! You can purchase tickets at the door any time during the event via cash or credit card.

Do you offer discounts?

Groups of 15 or more will receive a discounted price when purchased in advance. Contact our Scooper Bowl Staff at 857-215-5025 or Scooper_Bowl@dfci.harvard.edu for pricing and to purchase.

Where do I park for Scoop at Night?

Complimentary parking is available at Patriot Place in Lots 20 and 22, which are close to the event entrance.

Can I leave the event and come back later in the day?

We cannot accommodate re-entry as we are anticipating very large crowds. Once leaving the event grounds you will not be re-admitted to Scoop at Night unless you have purchased an additional ticket.

Do I have to bring my ticket to the event?

Yes. Please bring either a printed copy of your ticket or be prepared to display it on your smart phone or mobile device.

I need to make a change to my order.

Please contact the Scooper Bowl team at Scooper_Bowl@dfci.harvard.edu or 857-215-5025.

I purchased Scoop at Night tickets. Can my kids come in with me?

To ensure the safety of our guests, the Scoop at Night tent is strictly 21 plus, and all IDs will be checked at the door. Under 21 guests are more than welcome to purchase a ticket to the general Scooper Bowl area.

What happens if it rains?

Scoop at Night will take place rain or shine. We will only shut down early in the rare case of extreme or dangerous weather, in which case all updates will be posted on the homepage and the Jimmy Fund Facebook and Twitter pages. Since our critical mission persists rain or shine, dangerous weather or conditions, no refunds will be issued in the case of any cancellation.

Who is scheduled for entertainment?

Visit the Flavors and Entertainment page for the 2023 entertainment schedule.

Can I bring a bag or backpack into the event?

We recommend smaller bags/purses if necessary. Please avoid backpacks and large bags. All bags will be checked by security personnel at the entrance.

Will photography and videography be taken by Dana-Farber during the event?

Yes, by attending Scoop at Night, you agree that photos and videos of you may be used by Dana-Farber for advertising, promotional, and marketing purposes.

I can’t make the event; can I still support the Jimmy Fund?

Yes! We rely on generous donors like yourself to support Dana-Farber’s mission to defy cancer. You can donate online.

Will there be Scoop at Night volunteer opportunities in 2023?

We will be recruiting volunteers for the 2023 Scoop at Night efforts. See our Volunteer page for more information and to sign up.