Frequently Asked Questions

I can’t make the event; can I still support the Jimmy Fund?

Yes! We rely on generous donors like yourself to support Dana-Farber’s mission to conquer cancer. You can make a gift online or sponsor a Scooper Bowl kit for a Dana-Farber Cancer Institute health care hero by adding a "Sponsor a Kit" ticket to your order.

I just made a gift by credit card. What will appear on my bank statement?

Your online transaction will appear on your credit card statement as: DANAFARBERJIMMYFND. If the transaction is pending, you may see PENDINGBB appear, which is normal. Should you have any questions regarding what appears on your statement, please email our Donor Services team at askCS@dfci.harvard.edu. We can also be reached by phone at 800-525-4669 or 617-632-2903.

What is a matching gift? How do I submit a matching gift?

Many companies offer matching gift programs to encourage their employees’ support of charitable organizations. Contact your company’s human resources department for information about how to have a gift matched, or search for your company to see if it provides matching gifts to Dana-Farber Cancer Institute and the Jimmy Fund.

Will I receive a tax receipt for my gift?

All gifts made online will receive an email confirmation, which includes tax information. Gifts of $15 or more made by check are acknowledged with a letter. For gifts made by check that are less than $15, the cancelled check will serve as your tax receipt.

Is the Scooper Bowl website secure?

Yes. All information submitted online is subject to the Jimmy Fund Privacy Policy. Please read the Jimmy Fund Privacy Policy before submitting any personal information.

How do I opt out of communications?

If you wish to opt out of receiving fundraising mailings from Dana-Farber Cancer Institute and the Jimmy Fund, please call 800-525-4669 or visit JimmyFund.org/Opt-Out. If you wish to opt out of email communications, you may also click the unsubscribe link at the bottom of any Jimmy Fund email.

What is Dana-Farber's tax ID number?

The Institute's federal tax ID number is 04-2263040.

Is the Jimmy Fund Scooper Bowl^® happening in 2021?

After 37 years of gathering in Downtown Boston for all-you-can-eat ice cream and frozen yogurt, the Jimmy Fund Scooper Bowl® took a pause in 2020 to keep ice cream lovers safe during the COVID-19 pandemic. For 2021, the Jimmy Fund is bringing Boston’s favorite–and sweetest–summer tradition right to you! Click here for all the delicious details.

What is included in the Scooper Bowl kit?

Each kit includes products from some of the country’s favorite creameries–plus some fun surprises! One kit is plenty for a family or small group of four to six to share. For the full list of what’s included, check out our kit details page.

Do you have a dairy free or nut free option?

At this time, we cannot offer nut-free kits or full dairy-free kits. Some of these products may contain nuts or have been produced in facilities where other nut-inclusive products were made. For more information on the products included, check out our kit details page. We encourage you to visit the manufacturer’s website for specific ingredient information.

Where can I view ingredients or nutrition facts for the items in the kit?

For more information on the products included, check out our kit details page. We encourage you to visit the manufacturer’s website for specific ingredient information.

What is the difference between the Standard and Premium kit?

The Standard kit is $50 and the Premium kit is $75. Both kits include plenty for families and groups to share, with nearly 200 ounces of ice cream, all the fixings, and fun goodies and coupons from our sponsors. Premium kits also include Scooper Bowl gear, additional ice cream, and a golden ticket guaranteed prize! Check out our kit details page so you know what to expect in your kit.

Where and when can I pick up my kit?

Kits will be available for pickup August 19-22 at four locations in the Greater Boston area. You must select one of these locations during online purchase. For the full schedule, check out our kit details page.

Do I have to pre-order my kit?

As we do not anticipate having additional kits for sale during the drive-through pickups, please pre-order your kit online in advance.

Can I purchase a kit for someone else?

Scooper Bowl kits make a great gift and you are welcome to purchase them for someone else! If you purchased but will not be the one picking up the kit, please forward your confirmation email to the person who will be picking it up or contact us at Scooper_Bowl@dfci.harvard.edu or 857-215-5025.

Does my ice cream come in a cooler?

Your ice cream will come in an insulated box. We encourage you to bring your own cooler to ensure your ice cream stays frozen on the drive home!

What health and safety precautions will be in place at the drive-through pickups?

For the safety of our staff and participants we will require everyone, including those in vehicles, to wear a mask at all times. Participants will be asked to remain in their vehicles at all times while on site. Kits will be placed in the trunk of each vehicle by a staff member.

What do I need to bring with me when I pick up my kit?

Please have a print or electronic version of your order confirmation email ready to show staff upon arrival. Everyone in the vehicle must wear masks while participating in the drive-through. While the ice cream will be packaged in an insulated box, we encourage you to bring a cooler to ensure your ice cream stays frozen on the drive home.

I need to make a change to my order.

Please contact the Scooper Bowl team at Scooper_Bowl@dfci.harvard.edu or 857-215-5025.

Will there be Jimmy Fund Scooper Bowl^® volunteer opportunities in 2021?

At this time, we are not recruiting volunteers for the 2021 Jimmy Fund Scooper Bowl efforts. To be notified of other Jimmy Fund volunteer opportunities as they arise, please fill out our Volunteer interest form here.

Will the Jimmy Fund Scooper Bowl^® festival return to Downtown Boston in 2022?

The Jimmy Fund hopes to bring the annual Scooper Bowl festival back to Downtown Boston in Summer 2022 if health and safety guidelines allow. For the latest updates, please consult our website.

Why has Scooper Bowl NYC been cancelled?

To keep our supporters safe and healthy during the ongoing COVID-19 outbreak, we have cancelled Scooper Bowl NYC for summer 2021.

Will you be offering Scooper Bowl kits in NYC?

The kits are available for pickup in the Greater Boston area. If you live elsewhere and would like to support the Jimmy Fund, please consider making a gift online or sponsoring a Scooper Bowl kit for a Dana-Farber Cancer Institute health care hero.